Supplier Connect | Resmed values its suppliers | Resmed

SupplierConnect Building partnerships to help people sleep, breathe and live better.

Suppliers form an important part of our business process

We value these partnerships and the common goals we share – to deliver high-quality experiences to customers and improve patient care. Through these partnerships Resmed is able to touch millions of lives. To ensure all our current and potential suppliers have visibility of these requirements, we make this information available to make doing business with Resmed as easy as possible.

Here are just a few ways our work with suppliers makes a difference:

Designing devices and masks with state-of-the-art technology for a more comfortable therapy experience.

Delivering personalized care and improved outcomes through a network of out-of-hospital management solutions.

Running and scaling our business effectively through global management of goods and services.

Our successful partnerships are based on

Ethics of business

Ethics are at the heart of everything we do at Resmed. We’re dedicated to conducting all of our business ethically – inside and outside of the company. To maintain these standards, it’s essential that everyone who conducts business for Resmed and our operating companies shares this unwavering commitment to ethical business practices. You can read about what that means for suppliers in our third-party Code of Conduct guide.

Quality products and services

At Resmed, we’re committed to quality. Our goal is to provide our customers with innovative products and services that meet the highest standards of excellence, while complying with each market’s regulatory requirements. We look for partners who are equally committed to quality and customer satisfaction.

Innovation and growth

At Resmed, we are laser focused on innovation – with our products, services and workflows. We know that innovation is the key to better customer experiences and improved patient care, and we look for partners who embrace this way of thinking. Together, we can increase efficiency, reduce overall costs and scale our businesses to meet the evolving needs of customers and patients.

Responsible sourcing

Resmed is dedicated to conducting business in a lawful, ethical and responsible manner. This includes the commitment to complying with laws regarding modern slavery and the use of conflict minerals. We are also committed to Environment, Social and Governance (ESG) and sustainability throughout our business operations and the supply chain.

Supplier Onboarding

Before a supplier can begin working with Resmed, they must be onboarded into our systems. Depending on the goods and/or services being provided, this will involve assessment by one or more of our teams including procurement, quality, risk, privacy and information security.

Invitations to new suppliers are only shared when requested internally. Cold calls or requests to be onboarded are not accepted.

Transacting with Resmed

Suppliers should not commit to deliver goods or services to Resmed without a Resmed issued purchase order. All invoices must quote a Resmed purchase order number, otherwise speak with your Resmed contact for more details.

Distributor for Resmed

Distributors are companies that want to sell Resmed products. To learn more about how to become a distributor of Resmed products in the United States or Canada, refer to the Contact Us page and post a sales enquiry.